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System Health

Admin Dashboard System Status Health

The Health system provides information on any errors in the system. This article describes exemplary messages and potential causes and solutions.

System Health in HTTP Monitoring

You can also use the System Health System well in an HTTP monitor.
Use the following. URL in the call:

GET /system_status/minimal
  • HTTP 200 OK, Output OK -> System is OK
  • HTTP 503, output: MAINTENANCE or DEPLOY_TO -> system is in maintenance mode
  • HTTP 503, Output: ERROR: -> System is in (temporary) error state

Retrieve node information:

GET /system_status/minimal/nodes,json
GET /system_status/minimal/nodes,xml

Returns the state of all known nodes in JSON or XML format,

Example:

[ 
   { 
      "operation_info": "Normal Operation",
      "id": "1",
      "Title": "Management",
      "node_name":"mgt.xelos.local",
      "state":"orange",
      "Operation normal,
      "active": "1",
      "last_deployment_at":"1553788658",
      "updated_at":"1553788658"
   },
{//... more nodes}
]

file system

1 required system folders are not writable

Please make sure the system can write to the folders: /server/xelos-pro/_files/filesource. This may cause the system not to work.

With this error message, not all required write permissions may be set in CentOS.

Possible sources of error:

  • Maybe \xelos-pro\_files\filesource is not set to apache as owner but root

ls -la
a total of 12
drwxr-xr-x 6 apache root 62 30 Nov 04:01 .
<font color="#ffff00">-==- proudly presents
drwxr-xr-x 88 root root 4096 21 Mar 10:29 filesource
drwxr-xr-x 4 apache root 30 13 Sep 2017 locale
drwxr-xr-x 3 apache apache apache 14 Sep 18, 2017 theme_set
drwxr-xr-x 84 apache root 4096 25. march 11:31 tmp

with chown -R apache:root ./filesource the permissions can be adjusted again.

ls -la

a total of 12
drwxr-xr-x 6 apache root 62 30 Nov 04:01 .
<font color="#ffff00">-==- proudly presents
drwxr-xr-x 88 apache root 4096 21 Mar 10:29 filesource
drwxr-xr-x 4 apache root 30 13 Sep 2017 locale
drwxr-xr-x 3 apache apache apache 14 Sep 18, 2017 theme_set
drwxr-xr-x 65 apache root 4096 25. march 11:46 tmp

After the change the check can be started again manually if you do not want to wait until the next automatic query.

Document Index Processing

Document Index Queue is slow

The processing of the Index Queue is currently slow. It contains 100 entries which are waiting longer than 10 minutes for processing which may cause delays for the user (e.g. Activity Feed).

Document Index Queue is slow, is a message that can occur when many users simultaneously upload many and very large documents. This message is only generated from the fact that a document takes longer, basically this is not a problem only a hint. If the documents are to be processed more quickly, you can increase the number of threads under System Administration.

time

If the time in XELOS is not displayed correctly, it is necessary to check the time in CentOS and if necessary run a time update or set the time manually.

Libre Office

Install LibreOffice

Installing Packages

yum install libreoffice-sdk libreoffice-headless libreoffice-base libreoffice-calc libreoffice-writer libreoffice-draw libreoffice-pyuno

create start script under /etc/init.d/openoffice

start script Make Libreoffice script executable
Start chmod 755 /etc/init.d/openoffice LibreOffice
/etc/init.d/openoffice start Add to System Start Up
chkconfig --add openoffice

XELOS Repository

It must be possible to set up the license server. Proxy settings It may help to delete the wsdl file under ( rm /tmp/wsdl-root-* ) to update the new policies.

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