Technical support for licensed Customers
XELOS customers with a current support contract please log on to my.xelos.net and submit the request via the ticketing system or, in emergencies, dial our technical hotline, which is communicated on a customer-specific basis and in accordance with the agreed SLA level.
Do you want to report a potential bug? Please open a regular ticket in the Bug category.
For users of XELOS without support option, we offer a forum for inquiries and feedback in addition to the documentation.
General questions about the product XELOS, project inquiries can be submitted via our contact form. Our sales team is also available by phone at +49-(0) 611 - 44 88 74 14
in Fragen zur Bedienung/Funktionsweise, by Manuel Goldmann (BN Automation)
in Feature Request, by Manuel Goldmann (BN Automation)